8.9
Family Suite Hotel
Guest-rated 8.9/10 — among the top stays in Hanoi.
Hotel · Hanoi · Ha Noi Municipality
A 3-star stay in the heart of Hanoi's Hoan Kiem District, close to the lake and old town.
About
Lenid De Ho Guom Hotel sits on Hai Ba Trung Street in Hanoi's Hoan Kiem District, putting you within walking distance of the lake and the Old Quarter. The 3-star property keeps things straightforward: air-conditioned rooms, Wi-Fi, a restaurant and bar, plus practical services like laundry, currency exchange and a 24-hour front desk. For getting around, there's valet parking and a paid airport shuttle, and the city tour bus stop is about five minutes away on foot.
Guests consistently highlight the staff as a standout — several reviews describe them going out of their way to solve problems, from lost wallets to language barriers. The rooms are clean and come with the essentials, including a fridge and coffee maker in many cases. Breakfast is another recurring positive, with a spread that covers both Vietnamese dishes like pho and Western favourites. The hotel is not luxurious, but it earns its place for travellers who want a reliable base in the centre of Hanoi.
In brief
01 — Rooms
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Everything included at this stay — the facilities and essentials, at a glance.
Photos
03 — Reviews
Recent verified reviews from guests who stayed here.
Guest-rated 6.8/10 from 35 reviews
6.8Verified guest“The location is right in the centre, and the lake nearby gets lively on weekends when the streets close for gatherings. The city tour bus stop is just a five-minute walk, which made exploring easy. Great coffee shops are scattered around the surrounding streets.”
6.8Verified guest“This place feels like a real find near the heart of the city. It's close to Hoan Kiem Lake, the Old Quarter and even the French Quarter, so you can wander the busy streets and soak up the energy. The staff are exceptional — they provide excellent service and help far beyond the norm. The rooms come with plenty of amenities, and the breakfast is impressive, with a wide range of Western and Vietnamese options.”
6.8Verified guest“The room was clean and the staff friendly. The location was handy, close to plenty of restaurants and shops. Breakfast was decent, with a few choices on offer.”
6.8Verified guest“It had everything we needed and more — even a coffee maker and fridge in the room. The staff went above and beyond to sort out any issues we had during our stay. The location is perfect, right near Hoan Kiem Lake and the lively street events in the centre. Breakfast offered a great selection of Western and Vietnamese dishes, and the pho was a real highlight.”
6.8Verified guest“The room was small but worked fine for one person, with crisp cotton sheets and a good coffee maker. The staff were outstanding, especially when I lost my wallet in the downtown area — they were supportive, spoke great English, and helped sort out multiple problems. The location is ideal, with the lake, downtown and even street coffee spots all within walking distance.”
6.8Verified guest“Centrally located and close to the airport shuttle. The staff were helpful despite a language barrier. Great spot for walking around, with a clean room and all the necessary amenities. They were excellent with assistance and support. Breakfast was a tasty Vietnamese spread. Convenient for attractions, and easy to get around Hanoi using Grab or Uber.”
04 — Location
The property sits in Hanoi.
Old Quarter: The hotel is a short walk from the Old Quarter's bustling streets, where you'll find markets, street food and the lively atmosphere that defines Hanoi's historic heart.
Hoan Kiem Lake: The lake is close by and a focal point of the city — especially on weekends, when the surrounding streets close to traffic and fill with locals and visitors alike.
French Quarter: Also within walking distance, this area offers wider boulevards, colonial-era architecture and a different pace from the Old Quarter.
38 Hai Ba Trung Street, Hoan Kiem District, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
06 — Questions
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Yes, the hotel offers parking, and valet parking is also listed as available.
No, pets are not allowed at Lenid De Ho Guom Hotel.
Yes, a paid airport shuttle is available, and one guest also mentioned it being close to the airport shuttle stop.
The hotel has rooms/facilities for disabled guests and a lift, according to the amenities list.
The input does not specify if breakfast is included, but guests describe a breakfast spread with Vietnamese and Western options.
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The bottom line
Lenid De Ho Guom Hotel delivers where it counts for many travellers: a central location, genuinely helpful staff and a breakfast that starts the day well. It's not a luxury stay, and some rooms are small, but for exploring Hanoi on foot it's a solid, honest choice.
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